Insurance Virtual Assistant & Back-Office Support
We work with independent insurance agencies, MGAs, and brokers for their commercial lines, personal lines of Insurance & employee benefits.
Your expertise is insurance.
Our expertise is supporting your operations.
Insurance Experience That Makes a Difference
Our team is built around the way U.S. insurance agencies actually work. We understand the day-to-day responsibilities that keep an agency running, from new business and quoting to policy servicing and renewals.
Our experience covers both Personal and Commercial Lines, including Auto, Home, Renters, GL, BOP, Workers’ Compensation, and other common P&C operations.
We’re also comfortable working in the systems agencies use every day, including Applied Epic, AMS360, HawkSoft, EZLynx, Sagitta, and other agency management platforms.
From completing and submitting ACORD forms to working through carrier portals, our associates are familiar with the details that can make agency work time-consuming.
Most importantly, we understand that insurance work requires accuracy, confidentiality, and attention to detail. Our team is trained with these responsibilities in mind, so they can work within your processes rather than simply following a generic task list.
What Our Team Can Take Off Your Plate
Our work is centered around the everyday responsibilities that keep an insurance agency running. Depending on your needs, our associates can step in wherever your team needs additional capacity.
From quoting, endorsements, COIs, ACORD forms, renewals, and cancellations to keeping policies and client information up to date, we can handle a broad range of agency servicing work.
We can also take care of the communication that often takes up valuable time—email follow-ups, client requests, appointment scheduling, claim-related coordination, and routine correspondence.
Behind the scenes, our team can help keep your AMS and agency records organized, along with data entry, documentation, reports, forms, and other administrative work.
What makes the difference is how we work. Your associate can become familiar with your systems, your processes, and your team, participate in meetings, respond to changing priorities, and work during your preferred business hours and time zone.
The goal is simple: give your team dependable support that feels like part of the agency—not someone working from the outside.
Office Address:
Email: Hello@almiondesk.com
Phase 3, Hinjawadi Rajiv Gandhi Infotech Park, Hinjawadi, Pune, Maharashtra 411057
Contact:
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Call: +1 (818) 278-1155